Virtus September 2017 update
Virtus Validations continues to grow and has started carrying out property surveys and validations for more new insurance clients, both in pilot and under contract. Their processes and staff were thoroughly tested in the aftermath of Storm Aileen earlier this month, but Virtus successfully managed the sudden influx of work and received great feedback from customers and clients. In fact, the daughter of one elderly client was so impressed with Virtus’ service recently that she said she would be moving her own insurance to our client – we will be bringing you more details on that case soon.
And there is more good news – Virtus have been announced as finalists in the Insurance Times Awards for 2017, in the Excellence in Claims Technology category. Judging will take place on 4th October and the awards will be handed to the winners at the black tie gala dinner celebration in December at the Intercontinental Hotel in London.
Launched only 12 months ago this is all wonderful news for Virtus which continues to go from strength to strength. Staff numbers are increasing at our North West office as Virtus takes on more clients keen to deliver a great property validation and claims experience to their customers. Virtus’ NPS has averaged 74% this year so far.